Question 1

What is the minimum order quantity?

Accepted Answer

Minimums depend on the decoration method. Embroidery starts at 12 pieces, screen printing at 24, and DTF and sublimation can go as low as 1 piece for sample runs.

Question 2

Do you charge setup fees?

Accepted Answer

No. Austin Print Co does not charge setup fees, art fees, or screen fees on standard orders.

Question 3

How fast can you turn around an order?

Accepted Answer

Standard turnaround is 7 to 10 business days after art approval. Rush and same-day options are available for qualifying orders produced at our Cedar Park facility.

Question 4

Do you ship outside of Austin?

Accepted Answer

Yes. We ship orders nationwide and offer individual drop-shipping for onboarding kits and remote teams.

Question 5

Can you help with design?

Accepted Answer

Yes. Our in-house designers can create artwork, redraw logos, digitize for embroidery, and prepare files for any decoration method at no extra charge on standard orders.

Question 6

What areas do you serve?

Accepted Answer

We serve all of greater Austin including Cedar Park, Round Rock, Leander, Pflugerville, Georgetown, Lakeway, Bee Cave, Westlake, and the Domain, plus nationwide shipping.

Pens

Bamboo with Silver Trim Laserable Pen - LP867

Black with Silver Trim Laserable Pen with Gripper - LP821

Barton Pens

Bamboo Pen with Stylus Tip - LP866

Blue with Silver Trim Laserable Pen - LP802

Aniston Pens

Wide Maple Pencil

Recycled Paper Pen with Black Trim

Wide Bamboo Pen

Wide Maple Ballpoint Pen

Wide Rosewood Pencil

Amber Pens

Wide Maple Pen with Gripper

Wide Rosewood Pen with Gripper

Black with Silver Trim Laserable Pen - LP801

Black/Gold Laserable Leatherette Pen - LP453

Blue with Silver Trim Laserable Pen with Gripper - LP822

Aero Pens

Blue/Black Laserable Leatherette Pen - LP456

Wide Rosewood Ballpoint Pen

Wide Maple/Rosewood Pen

Bamboo Laserable Leatherette Pen - LP463

Blue with Silver Trim Laserable Pen with Stylus - LP832

Black/Silver Laserable Leatherette Pen - LP459

Bamboo with Silver Trim Laserable Pen with Stylus - LP836

Black with Silver Trim Laserable Pen with Stylus - LP831